Shipping policy
Faithora Press — Shipping Policy
Last updated: August 2, 2026
Faithora Press is a brand operated by ANAND ENTERPRISES, a GST-registered business based in India.
We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
1. Order Processing Time
Each hamper is individually hand-packed after your order is placed.
Orders are processed within: 1–2 business days
Processing time includes curation, quality check, and secure hamper packaging.
Orders placed on weekends or public holidays will begin processing on the next business day.
2. Shipping Rates
All orders to Australia include free DHL Express shipping, built into the price of your hamper. No additional shipping charges apply at checkout.
Shipping charges are non-refundable once the order has been shipped.
3. Estimated Delivery Time
After processing, estimated delivery via DHL Express is typically: 3–4 business days (Australia)
Total estimated time (processing + transit): 4–6 business days
Please note that delivery times are estimates and may vary.
4. International Shipping
We ship internationally from India via DHL Express.
Delivery times may vary depending on:
- Customs processing
- Local courier handling
- Peak seasons
- Remote delivery areas
Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country (if applicable).
5. Tracking Information
Once your order has been shipped, you will receive a DHL tracking number via email.
Please allow up to 48 hours for tracking information to update.
6. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
We are not responsible for:
- Delays caused by incorrect addresses
- Failed deliveries due to customer error
If you notice an error, contact us immediately at: support@faithorapress.com
Changes may only be possible before your order has been packed and dispatched.
7. Damaged Shipments
If your package arrives damaged, please refer to our Refund & Returns Policy.
Claims must be made within 7 days of delivery and include:
- Unboxing video
- Clear photos of the damaged item
- Photos of packaging
8. Delays & Force Majeure
We are not responsible for delays caused by:
- Customs inspections
- Courier delays
- Natural disasters
- Political disruptions
- High-volume shipping periods
9. Contact Information
For shipping inquiries, please contact:
Faithora Press A brand of ANAND ENTERPRISES GST Registered in India 1/416 B Ngo Colony Sivakasi, Tamil Nadu 626123 India
Email: support@faithorapress.com