Privacy policy

Faithora Press — Privacy Policy

Last updated: August 2, 2026

Faithora Press is a brand operated by ANAND ENTERPRISES, a business registered in India and GST compliant. ANAND ENTERPRISES ("we," "us," "our") operates this website and online store (the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or otherwise interact with our Services.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Payment Information Payments are processed securely via PayPal and other authorized payment providers. We do not store complete credit card or debit card numbers. Payment information is handled directly by the payment processor in accordance with their privacy policies.

Order & Transaction Information

  • Products viewed
  • Items added to cart
  • Purchase history
  • Returns, exchanges, cancellations

Account Information

  • Login credentials
  • Preferences and saved settings

Device & Usage Information

  • IP address
  • Browser type
  • Device type
  • Time zone
  • Pages viewed
  • Interaction behavior
  • Referring website

2. How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies, pixels, and tracking technologies
  • From service providers such as Shopify and payment processors
  • From advertising and analytics platforms

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and ensure secure transactions
  • Comply with legal and tax obligations
  • Provide marketing and promotional communications

4. Advertising & Tracking Technologies

We use advertising and analytics technologies including:

  • Meta Pixel (Facebook Pixel)
  • Advanced Matching
  • Conversions API
  • Cookies and similar tracking technologies

These tools help us:

  • Measure advertising performance
  • Understand customer behavior
  • Deliver relevant advertisements
  • Improve marketing effectiveness

These technologies may collect:

  • IP address
  • Device information
  • Browsing activity
  • Purchase behavior
  • Hashed identifiers (such as encrypted email address) for advertising audience matching

Hashed identifiers are securely encrypted before being shared with advertising partners.

You may manage advertising preferences through your social media platform settings or browser settings.

5. Cookies

We use cookies and similar technologies to:

  • Enable essential website functions
  • Remember preferences
  • Analyze traffic
  • Improve marketing performance

You may disable cookies through your browser settings, but this may affect website functionality.

6. How We Share Personal Information

We may share personal information with:

  • Shopify (our ecommerce platform provider)
  • Payment processors (e.g., PayPal)
  • Shipping and logistics providers
  • Marketing and analytics partners
  • Service providers assisting with business operations
  • Legal or regulatory authorities when required

We do not sell your personal information.

7. Shopify Hosting

Our store is hosted on Shopify Inc. Shopify collects and processes certain personal information in order to provide and improve store functionality.

You may review Shopify's Privacy Policy at: https://privacy.shopify.com

8. International Data Transfers

As we operate from India and may serve customers internationally, your personal information may be transferred and processed in countries outside your country of residence.

Where required, we rely on legally approved safeguards such as Standard Contractual Clauses or equivalent protections.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Maintain business and tax records
  • Comply with legal obligations
  • Resolve disputes

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal data
  • Request data portability
  • Withdraw consent for marketing communications
  • Object to certain data processing

To exercise your rights, please contact us using the details below.

11. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

12. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Faithora Press A brand of ANAND ENTERPRISES GST Registered in India 1/416 B Ngo Colony Sivakasi, Tamil Nadu 626123 India

Email: support@faithorapress.com